Shipping/Delivery Policy
Last Updated: 30-12-2023
1. Shipping Destinations
IRA Biotech ships products to locations within India. Please note that shipping options may vary based on the delivery address.
2. Processing Time
2.1 Order Processing:
• Orders are typically processed within 2 business days from the date of purchase. Processing times may vary during peak seasons or promotions.
2.2 Order Verification:
• To prevent fraud, all orders are subject to verification. This may include confirming your payment information and verifying your shipping address. Delays may occur if additional information is required.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination. The total shipping cost will be displayed at checkout before you complete your purchase.
4. Shipping Methods
4.1 Standard Shipping:
• Our standard shipping option typically takes between 2-7 business days for delivery.
4.2 Express Shipping:
• Express shipping is available for faster delivery, taking approximately 4 business days. Additional fees apply.
5. Shipment Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using this number on our website or the courier’s website.
6. International Shipping
6.1 Customs and Duties:
• International orders may be subject to customs duties and taxes. IRA Biotech is not responsible for any additional charges imposed by customs authorities.
6.2 Delivery Time:
• International shipping times may vary based on the destination and customs processing. Please allow for additional time for delivery.
7. Lost or Delayed Shipments
In the rare event that your shipment is lost or significantly delayed, please contact our customer service team at info@irabiotech.com. We will work with the shipping carrier to resolve the issue promptly.
8. Shipping Restrictions
Certain products may be subject to shipping restrictions based on local regulations. IRA Biotech reserves the right to refuse or cancel orders if any shipping restrictions apply.
9. Contact Us
If you have any questions or concerns about our Shipping/Delivery Policy, please contact us at info@irabiotech.com.